General terms and conditions

1.1. The owners of the site PRC.LV is "ISTOX" Ltd, next in the terms called the Seller.
1.2. When ordering goods through our online catalogueue PRC.LV, Customer agrees to the Terms of the sale of goods, described below.
1.3. The relationship between the Customer and the Seller governed by the laws of Latvia.
1.4. Confirmation of acceptance of the Terms, the Customer  during the ordering process by selecting the checkbox " I agree with the terms of service and I adhere to them unconditionally." and clicking on the button "Next".

Registration
2.1. Making your purchase is possible only after registration.
2.2. Seller is not responsible for the accuracy and reliability of the information that the Customer indicates in the registration form.

Ordering and Delivery
3.1. The Customer can place your order using the form at the registration site or by telephone.
3.2. When processing orders, customers must specify the following information: Name of Customer or recipient of the order, delivery address, e-mail.
3.3. Time of receipt of goods depends on the rate of payment for goods and the Seller's courier service.
3.4. Seller does everything that would abide by those delivery times, but there are reasons for delay in order for reasons beyond the Seller of reasons. More information about delivery in the section Delivery.
3.5. If the Customer refuses paid, but not sent to the Order, the amount of canceled orders will be refunded.
3.6. The risk of loss or breakage of goods passes to the customer when the customer receives the order and when the Customer signs the documents, which confirm the delivery.
3.7. If the goods are not delivered to the Customer by reason of its loss at the time of delivery, Seller shall reimburse the costs paid by the Customer of the goods and delivery costs only after he had received from the Service Delivery confirmation about the loss of order.
3.8. If Customer have not received the goods within 30 days. The Customer must contact the online-catalogue PRC.LV by using contact form or by email.

3.9. Import duties, customs taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. The parcel will be marked as a Gift.

3.10. Please make sure your address is correct. We will ship the order to your address left during checkout.


Payment for goods
4.1. Price of the Goods stated on the site without VAT.
4.2. Methodes of payment are described on the website in the section Payment.
4.3. Reservations accepted for further processing only after transfer of the entire amount of the order to the Seller's account, if the failure to specify other terms and types of payment.
4.4. Payment for the order made by bank transfer, casgh.
4.5. Seller has the right to provide customer discounts on product and to provide regular customers discount coupons.

Warranties and liability
5.1. Warranty from the manufacturer on all products is 2 years. Details in the section Warranty.
5.2. Seller is not liable for damage caused by the Customer, which arose as a result of misuse of the items.

Return of goods
6.1. The customer has the right to return the ordered goods within 14 days. Returns of the Goods can only be saved, if the Goods appearance are with the consumer characteristics, its original packaging and paper, as proof of purchase of the item from Seller.
6.2. The Customer has no right to return the goods from the individual properties, if such goods can only be used by the Customer bought it.
6.3. Based on the law on consumer protection seller has the right to refuse the buyer to take the goods back or take the compensation if the goods are not returned in their original packaging, packaging is seriously damaged, taken off the protective film on the screen, noticeable slight traces of use, such as scratches.
6.4. The customer has the right to return faulty goods of the manufacturer or retailer fault and demand a refund during the guarantee period. The customer has the right to require replacement of the Goods of inappropriate quality to the same or require it to eliminate all problems.

Other conditions
7.1. The relationship between the Customer and the Seller governed by the laws of Latvia.
7.2. In case, any issues and claims Customer contact our customer service by phone, via the website or by e-mail. All of the dispute, the parties will try to resolve through negotiations. If you can not reach agreement, the dispute shall be referred to the judicial authorities of the Republic of Latvia in accordance with the laws of Latvia.